CLAIM SERVICES
We are here for you
24 / 7 / 365
24-Hour Claim Services
After all, aren't you really buying a promise by us to take care of you when something happens? Call or text us 24 hours a day 7 days a week at 330-620-6392.
A rule of thumb to keep in mind in any kind of claim situation, use common sense. Think to yourself, "If I did not have insurance, what would I do?"
Homeowners/Commercial Property Claims
Most importantly, stay calm, and be careful.
Call 911 if emergency help is needed.
Call us at 330-253-4501
or 330-620-6392.
If you have catastrophic damage in which you can not occupy the building, contact any contractor to make any needed temporary repairs to stop any additional damage from happening.
If you have water coming from a plumbing fixture, turn off the water to the house.
If there is water damage of any kind, please stay away from electrical apparatus.
Auto Claims
Of greatest importance - stay calm, and be careful. If you are involved in an auto accident, and someone is injured, call 911 and seek professional medical attention for that person.
Once injuries are taken care of, call police to file a report. Then exchange information. Name, address, phone number, license plate number, and insurance information.
If the other party is not cooperative, write down the license plate number, description of the car, and description of the driver, as soon as possible, and get back into your car until police arrive. Take photos if possible.
Call us at 330-253-4501
or 330-620-6392.
If your car is not drivable, have your car towed to your favorite body shop. If it is towed by police, try to find out where it is being towed to.
Follow up with us the next business day.
Other Claims
Stay calm, take measures to prevent any additional injury or damage (if applicable), and contact us as soon as possible at 330-253-4501 or 330-620-6392.